Last Updated: March 2025

1. Introduction
Somerset Finance Department(“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect any personal data you provide when you use our website (somersetfd.co.uk).

2. Information We Collect
We may collect and process the following information:

• Personal Information: When you contact us via our contact form, email, or phone, we may collect your name, email address, phone number, and any other details you provide.

• Website Usage Data: We use Google Analytics to collect anonymous data about how visitors interact with our website, such as pages visited, time spent on the site, and general geographical location.

3. How We Use Your Information
We use the information we collect for the following purposes:

• To respond to your enquiries and provide you with our services.

• To improve our website and understand how visitors engage with it.

• To comply with any legal obligations.

4. Legal Basis for Processing
We process your personal data based on one or more of the following legal grounds:

• Consent: When you provide us with your details via our contact form, email, or phone.

• Legitimate Interests: For improving our website and responding to queries.

• Legal Obligations: Where processing is necessary for compliance with a legal requirement.

5. Data Sharing and Third Parties
We do not sell, trade, or rent your personal data. However, we may share your data with the following:

• Google Analytics: We use Google Analytics to analyse website traffic. Google may process this data in accordance with their privacy policy.

• Service Providers: We may share data with trusted third-party providers who help us operate our website or provide services to you.

• Legal Authorities: If required by law, we may disclose your data to regulatory bodies or law enforcement agencies.

6. Data Retention
We will retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law.

7. Data Security
We take reasonable steps to protect your personal data from unauthorised access, loss, or misuse. However, no internet-based service can be 100% secure.

8. Your Rights
Under UK data protection law, you have the following rights:

• Access: Request a copy of the personal data we hold about you.

• Correction: Request correction of inaccurate or incomplete data.

• Erasure: Request deletion of your data under certain conditions.

• Objection: Object to the processing of your data.

• Restriction: Request restriction of processing.

• Data Portability: Request transfer of your data to another organisation.

• Withdraw Consent: Where processing is based on consent, you can withdraw it at any time.

To exercise these rights, please contact us using the details below.

9. Cookies
Our website may use cookies to enhance user experience and collect analytical data. You can manage cookie preferences via your browser settings.

10. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Somerset Finance Department
Email: office@somersetfd.co.uk
Phone: 01278 811002

11. Changes to This Privacy Policy
We may update this policy from time to time. Please check this page periodically to ensure you are aware of any changes.